General Shipping Information

Delivery Schedules and Timeframes:

Beer Clubs:

Shipments should arrive the 3rd or 4th week of the month via a carrier in your region*. December shipments may arrive before or after Christmas.

*NOTE: Due to unique challenges required to deliver beer in certain regions, occasionally the first shipment of a membership can take an additional 1-2 weeks to arrive depending on when your order was placed. Please call our Customer Service Department at 800-625-8238 for an estimated time of arrival for your delivery area.

We ship our beer clubs to all states except Alabama, Alaska, Arkansas, Hawaii, Massachusetts, Michigan, Mississippi, Utah, and some zip codes in Kentucky. Please note that there are a few other states for which we are unable to deliver Beer to certain (usually rural) zip codes. During checkout, our website will check your shipping address and alert you if it is in one of these zip codes.

Wine Clubs:

Your first wine club shipment will be shipped out soon after your order is placed; look for it to arrive within a few days.

Subsequent shipments should arrive the 3rd or 4th week of each scheduled month via a carrier in your region. December shipments may arrive before or after Christmas.

We ship our wine clubs to all states except Alabama, Alaska, Hawaii, Massachusetts, Michigan, Mississippi, and Utah.

Cigar Clubs:

Your first cigar club shipment will be shipped out soon after your order is placed, and will be delivered via U.S. Postal Service 1st Class Mail.

Subsequent shipments should arrive the 3rd – 4th week of each scheduled month. Gift Announcements may be emailed or printed at any time.

We ship our cigar clubs to all states except Utah. We can also ship to APO addresses. Unfortunately, we cannot ship cigars, nor any other products, outside of the U.S. at this time.

Cheese Clubs:

Your first cheese club shipment will be shipped out via FedEx 2nd Day Service soon after your order is placed. Subsequent shipments will also be shipped out around the same time for each scheduled month. If you’d like to change your monthly ship date, please contact our Customer Service team.

We ship our cheese clubs to all states except Alaska & Hawaii.

Chocolate Club:

Your first chocolate club shipment will be shipped out via FedEx 2nd Day Service soon after your order is placed. Subsequent shipments will also be shipped out around the same time for each scheduled month. If you’d like to change your monthly ship date, please contact our Customer Service team.

We ship our cheese clubs to all states except Alaska & Hawaii.

Flower Club:

Shipments are sent on the 3rd Tuesday of each month via FedEx Next Day service. Depending on when your order is placed, your initial shipment may be sent on the 4th Tuesday of the month.

We ship our flower club to all states except Alaska & Hawaii.

Adult Signature Requirements (Beer & Wine):

Someone 21 or older must sign for all beer or wine shipments. Many of our members ship to a work location or a neighbor who is often home. Please update your delivery address by the 1st of the month at 800-625-8238 or [email protected].

Purchase Agreement:

I agree that the age information of both the billing and shipping contacts associated with the order(s) that I have placed are correct. I agree that the purchaser(s) and recipient(s) of any beer, wine, or cigar of the month club orders placed on this web site are over 21 years of age. I understand that any information related to this order that is false is considered to be fraudulent by the purchaser and that any misrepresentation of age will be prosecuted to the fullest extent of the law. Furthermore, by placing this order, I represent that I am purchasing this product solely for personal use, or as a gift, and are not engaged in any sort of law enforcement activity.

Returned Shipments:

In the event that you are not able to receive your shipment during the attempted deliveries AND you did not pick up your shipment within the allotted period, your box will be shipped back to our fulfillment center at which point you have two options. You may either elect to pay a re-packaging/re-shipping fee to have your shipment repacked and resent to you, OR you may elect to have your account credited your monthly charge less shipping and handling charges.

Address Changes/Membership Extension & Termination:

Please call us prior to the 1st of the month to make all account related information changes such as address changes, membership extensions & terminations, or gift accounts desiring to continue their memberships. Address changes made after that time may require a repackaging and re-shipping charge. Direct requests by you or your gift recipient to the shipping carrier to re-route a shipment in transit or address corrections made by the carrier to the shipping address that you've provided may incur an additional processing fee.